Terms and Conditions

Welcome to Al Omara. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please review them carefully before making any purchase.


1. General Use

Al Omara is an online platform designed for the sale of men’s fabrics, accessories, and other related products. By using this website, you confirm your acceptance of these Terms & Conditions. If you do not agree, you must discontinue use of the site.

We reserve the right to update or modify these Terms at any time, at our sole discretion. Continued use of the website after such changes constitutes acceptance of the revised Terms. Any modifications made after you place an order will not affect that order unless required by law.


2. Identity & Verification

By confirming a purchase on our website, you authorize Al Omara to conduct verification checks—through third-party providers— to confirm your identity and ensure the security of the payment process.

You agree not to impersonate another person, use a false name, or use any name you are not legally authorized to use. Al Omara may use the information you provide to carry out fraud prevention checks, and third-party agencies may maintain records of this information.


3. Orders & Availability

  • All orders are subject to product availability and approval.

  • Prices listed on the website are final and subject to these Terms.

  • Al Omara reserves the right to restrict the shipment of multiple quantities of certain products to any individual or address.

  • If a product is unavailable, Al Omara reserves the right to cancel the order and notify the customer.


4. Payment

  • Orders must be paid in full prior to shipment.

  • Al Omara reserves the right to cancel any order if payment has not been received or confirmed.


5. Pricing, Discounts & Shipping

  • Customers are not entitled to an additional discount on products already offered at a discount.

  • Prices displayed on the website do not include shipping charges.

  • Shipping fees and delivery times may vary depending on the destination country.

  • In cases where a shipment is returned from outside Kuwait or not received by the customer, the customer will bear all applicable customs fees and shipping costs.


6. Returns & Exchanges

Products purchased via the Al Omara website may be returned or exchanged within 15 days of the purchase date, provided that:

  • The product has not been washed, ironed, or worn.

  • The product remains in its original condition and packaging as received.


7. Communication & Updates

If your personal information changes, you must inform us by contacting our customer service team.

For all inquiries, please contact Customer Service at:
📧 info@alomara.co

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